Privacy Policy

Instrument Sales and Services is committed to protecting the privacy of those using our website and the confidentiality of the personal information which our customers provide us with. We use the information we collect to provide services and to ensure that your order is processed smoothly. Beyond that we only use personal information if volunteered by you. Instrument Sales and Services will never sell personal information or share personal information with third parties unless they are involved to fulfil your order.

At Instrument Sales and Services we use the information we collect to serve our customers in the following ways:

When you place an order, we need to know your name, e-mail address, delivery address and payment details. This allows us to process and fulfil your orders and to keep you up to date on their progress. In order to make the experience of ordering at Instrument Sales and Services as engaging as possible, we store with your consent personal information and information about the order and the use of our services. This enables us to personalise the website and to recommend products and services that may be of interest to you. With your consent we may also use your contact information to let you know about enhancements to the site, special offers and promotions. If you would rather not receive this information anymore you may inform us any time by e-mail at admin@isswww.co.uk.

When you register we store your personal information on our secure server. In your Instrument Sales and Services account we store information for you, such as your name, e-mail address, delivery and billing address and payment details, so you won't have to enter them each time you return to Instrument Sales and Services. You can access your account at any time to change your particulars.

If you respond to a promotion or competition we will ask for your name, address and e-mail address. This is so that we can fulfil the promotion, notify competition winners and track the popularity of our marketing activity.

Instrument Sales and Services will never sell personal information or share personal information with third parties, unless these are involved to fulfil your order. Our employees and associated companies are obliged by us to respect confidentiality.

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